Returns & Exchanges

Due to the custom nature of our products, we do not offer full refunds once production has begun. However, we guarantee a perfect fit and will provide free adjustments if your piece does not fit correctly.

Return Process

• 1.
  Contact Support

  Email our team within 7 days of receiving your piece if there are any fitment issues.

• 2.
  Photo Assessment

  Provide clear photos of the grillz in your mouth so our technicians can identify the adjustment needed.

• 3.
  Return Authorization

  Once approved, we will send you a prepaid return label and a Return Merchandise Authorization (RMA) form.

• 4.
  Refitting & Reshipping

  Our master jewelers will adjust your piece and ship it back to you within 5 business days at no extra cost.